• By GCash vs Maya Guide Editorial Team
  • Last checked November 9, 2026

You can reach the editorial team of GCash vs Maya Guide by email at nina.castillo@gcashvsmaya.com. We read messages about errors, outdated information and topic suggestions.

What to write to us about

  • A fact that looks wrong or out of date. Please include the page address, the sentence and, if you can, the official page that shows the current information.
  • A topic you would like explained.
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What we cannot help with

We are not GCash, Mynt, Maya or Maya Bank, and we cannot see or change anything in your account. We cannot recover lost money, reverse a transfer, unlock an account or raise a limit. If you have an account problem, use the official in-app help of your provider. Please do not send us your OTP, MPIN, password, ID photos or full account numbers. We will never ask for them.

Report a scam

If you think you have been scammed, contact your provider through its official in-app help and keep screenshots, reference numbers and dates. GCash vs Maya Scam Safety: Phishing, OTP and Texts describes warning signs and what to prepare.

Response time

We do not promise a response time, but we review factual corrections and update the affected guide when we can confirm the change.

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